Your Issuer Profile must have its Stripe Connect application approved before any payout can be made. An application is submitted during onboarding.
If you have not completed onboarding, please visit the Issuers page, find the company you need to complete onboarding for, click on the link Onboarding/Setup link, and complete onboarding. For guidance, please read our documentation for Onboarding.
For Reg CF offerings, please visit the Escrow page. For guidance, please read our documentation for the Escrow page.
This section provides information on how to initiate a payout for an offering. You can initiate a payout for an offering from the Payouts page.
Navigation to the Payouts Page
The following two methods will take you to the Payouts page:
Navigate to the Issuer Dashboard. Click "Payouts" in the left sidebar.
Alternatively, you can click "Withdraw Funds" in the upper right hand corner.
Initiating a Payout
To initiate a payout for your currently selected Issuer Profile, click "Payout All Funds" in the upper right hand corner.
A confirmation popup will appear. To confirm the payout, click "Payout". After confirmation, your payout will be processed and deposited in your account.
A confirmation popup will appear. To confirm the payout, click "Payout". After confirmation, your payout will be processed and deposited in your account.